K-Built Construction & Pools, Inc. was founded with the goal of delivering excellence in design and construction and, above all, customer satisfaction. Although we strive to exceed expectations in all aspects of our business, we are certainly realistic and understand that you can’t please everyone 100% of the time. This doesn’t stop us from trying 100% of the time! We welcome your feedback and are pleased to hear what you say………
TESTIMONIALS
“I really like working with K-Built pools. They do fantastic work always comes out when they say they will be there. The staff is so nice and pleasant. Outstanding customer service every time. They are my go to pool place.”Ricky E., NC
“K-Built has been cleaning and servicing our spa for several years. Bobby and Brad have been professional, friendly and reliable. I would highly recommend K-Built Pools and Spas.”Liza L., NC
“They have been nothing short of amazing! We ordered a therapy spa and even though it was back ordered for 6 months they kept us informed about what was going on. The service since then has been great. The staff is great!”Carol S., NC
“My family purchased an above ground pool from another establishment this summer and installed it ourselves (due to things being behind with covid)… We were referred to K-Built pools from friends of ours to purchase our chemicals and to have routine water checks done. EVERY time we visited K-Built this summer…the staff was amazing. They were kind… informative and beyond helpful. They were extremely patient with me, as I was learning to tend to my pool as a newbie. Recently, Bobby walked me step by step through the closing process…hand wrote instructions…and answered my many questions without once seeming inconvenienced…Thank you for that Bobby… because closing a pool for the first time can feel overwhelming! As a newbie I have read and heard lots of horror stories about pool stores selling you unnecessary products…and those unnecessary products turning your pool green etc… NEVER ONCE did I experience this type of exchange. I HIGHLY RECOMMEND K-Built for ALL your pool needs!”April W., NC
“Working with the entire KBuilt team, from design to construction, was an amazing experience. It was important to me that they belonged to their professional trade association and I will highly recommend them to to anyone looking for a quality, professional pool construction company. I’m a particularly challenging season (more rain than ever recorded) they stayed on budget and on time and regularly communicated during the process. Thank you Kevin, Heather and the entire team!”Holly F., NC
“Got a new pool from them put in.”Ann P., NC
“I wanted you to know that the feeling of professionalism and knowledge that I experienced during our meeting was reinforced by the recommendation of someone I know and trust.”Kathleen S., NC
“Bobby always does a great job!”Paula B., NC
“I love everyone in the store and field. Thank you so much for coming to fix her pool. She is very excited about the timely service and that K-Built made her weekend!”Michaela H., NC
“Very happy with Chris & K-Built getting his sand changed and recommending an electrician that came out so quickly! Very satisfied!”Keith H., NC
“Chris was very helpful!! ”Michelle F., NC
“The guys were very efficient and professional when replacing my liner!”Cindy M., NC
“Brenda did a wonderful job during our water chemistry training class; very helpful and informative. She’s very good! Bobby was very friendly, knowledgeable, and thorough at Pool School!!”David and Kitty E., NC
“Brenda did a wonderful job during our water chemistry training class; very helpful and informative. She’s very good!”David and Kitty E., NC
“Help is available quickly, pleasant atmosphere, nice layout for small space.”Alex R., NC
“Special thanks to Brenda & Bobby for getting the pool ready for our event in May. The pool looked GREAT!!”Keith & Marie D., NC
“Accolades to everyone at K-Built! Everyone is so nice! You act like my pool is a huge “magnificent” pool even though it’s an above ground. LOVE Bobby!!”Brenda S., NC
“Impressed with Chris and how he knew what her in-floor system was!”Janie O., NC
“Chris did a great job!”Danny G., NC
“Hoyle was very nice, very polite, and very informative!”Laurie J., NC
“Bobby was super nice and taught me all about taking care of the pool. Very pleasant and patient too!”Rhonda S., NC
“You guys are running a top notch retail store.”John T., NC
“Bobby was super nice and taught me all about taking care of the pool. Very pleasant and patient too!”Rhonda S., NC
“Hoyle was very nice, very polite, and very informative!”Laurie J., NC
“Tell everyone thank you.. you and your crew did an awesome job.”Jeff, NC
TESTIMONIALS 2018
“Hi Heather and K-Built Team! We have had a wonderful summer enjoying our pool. Thank you and everyone at K-Built for enduring our struggles and celebrations! We are blessed to have a great place for family and friends to gather! Our Grand Daughter has especially enjoyed the pool…she is a little duckling! Again, thank you and see you again soon!”Lisa H., NC
“Great news. Thanks for all your help and a nice pool!”Pete, NC
“We are very excited about the pool. Kevin and his crew did an awesome job! Hoyle and Joe were a pleasure to work with. Always very friendly!”Sherri H., NC
“I LOVE my pool! I did an inaugural cannonball!”Amanda L., NC
“Thank you so much for sending your guys out. They were so knowledgeable and very professional and polite. I really appreciate you guys!”Jackie D., JD Contractors, LLC
“We are so impressed with how things are moving along and the professionalism of your company thus far. We can’t wait to see the finished product!!! Please move forward with the liner, I think the completed look will be worth the additional cost. Hope you have a great weekend!!!”Gena, NC
TESTIMONIALS 2017
“Hi Heather, Just wanted to take a minute and say thanks! The guys that came were friendly,kind,knowledgeable and very professional. The liner looks amazing and the kids are HAPPY.:-) Thanks again!”Tamara, NC
“We Love Our Pool!!”Chad & Jill Porterfield, NC
TESTIMONIALS 2016
Here’s what a few of our customers had to say about us!……………….
“K-Built helps every time I have a problem with my pool. They explain everything to you to help balance the water in the pool and keep it that way.”Paul Collins, NC
“K-Built completely saved our pool!”Andrea Lathan, NC
“Staff are always nice.”Jennifer Robards, NC
“I love K-Built! They are so helpful!”Ann Calloway, NC
“K-Built is great! They have been so helpful to us.”Debbie McNamara, NC
“Very Knowledgeable, friendly, great service. Don’t oversell or over price. Pleasure to deal with. Recommend to all our pool owner friends!”Jon & Heather Weis, NC
“K-Built has helped keep my pool crystal clear and safe for my family. The staff couldn’t be more pleasant or helpful!”Melinda Eusantos, NC
“I have truly enjoyed my aboveground pool that was installed by K-Built. It is now mine and my children’s favorite pastime. Thanks for the great job.”Julie Lee, NC
“Great pool/Great people!”Katrina Moorefield, NC
“K-Built does what they say they are going to do. Period.”C. Peterson, NC
“I have owned an aboveground pool for about 4 years. I was skeptical of the durability of aboveground pool but K-Built answered every question I had and installed our pool with top quality equipment. My family and I have enjoyed every minute of it and it looks as good today as it did when it was installed. Looking forward to many more great years with the K-Built team!”David Carter, NC
“This place is the stuff. Great customer service!”Kenneth Simmons, NC
“We absolutely love our pool! K-Built, Heather and Kevin have been a pleasure to work with. We would recommend to K-Built for any pool needs.”Troy and Amanda Leach, NC
“I love K-Built because they are absolutely the most polite and knowledgeable people and are always willing to help. A big thank you to all.”Kathleen Greer, NC
“The women are pretty and Kevin is O.K.”Randy Cox, NC
“K-Built is the best pool business in Burlington. They have always been super nice. They have always helped me a lot with my pool. I would give them a big A+”Jay Faucette, NC
“I am totally satisfied with K-Built’s service and totally refuse to go to anyone else in town for my pool service – friendly, helpful, accurate service. I love this place!”Dovie Wilson, NC
“K-Built is a pleasure to work with. They know how to clear your pool in no time at all. You never have to worry about them selling products you do not need and I truly appreciate that.”Dawn Chester, NC
“K-Built has fast & friendly service, good stock of supplies and good prices.”Byron Summers, NC
“K-Built has fast & friendly service, good stock of supplies and good prices. Byron Summers K-Built Pools – The best service, quality and products with excellent prices.”Carlo Garay, NC
“K-Built has been taking such great care of me and my pool. It is looking fantastic. The staff is very attentive and extremely helpful. Thanks for all you provide to me and other pool owners.”Tim Brown, NC
“The service and prices are great.”William Wolverton, NC
Prior 2016 Reviews
“I just wanted to tell you that I had used three other pool companies before I found you. You have the best service and the most helpful staff. You have been the most honest pool company I have ever dealt with. You have always been there for us, no matter what! We love all of you. Thanks for genuinely caring for your customers. I would highly recommend you to everyone!”Victoria Rende, NC
“Heather and Cliff please accept my gratitude for the response on getting our pool straight. I was sort of weary of paying up front for work from a company I never had done business with before. I read your testimonials and decided to give your company a try. The install on my above ground pool went well and Cliff took care of details. After our pool was installed and water put in it, we started to notice the liner had a leak. I was worried I would be stuck with a leaking pool ,but between Cliff and yourself my mind was put at ease and your company took care of us and replaced the liner and water. Thanks for sticking to your word and taking care of us.”Tony Smithers, Providence, NC
“Kevin was up to the challenge of building a non-conventional pre-cast home and working out the details to make it look as conventional as possible. He took it upon himself to take care of all the details and even spent the time to trim it out himself, to make sure it was done right. I know it was not the simplest house to build, but it is energy efficient and hurricane proof. Thanks for all the hard work and patience you had with me and my house.”Daren Frazier, Henderson, NC
“I would like to take this opportunity to thank you again for the outstanding work that K-Built did on our house. The work done to finish the room over the garage and remodel the upstairs bathroom exceeded my expectations regarding cost, project time, overall appearance and quality of work. I have not ever had the pleasure of working with a contractor who finished a job with no additional costs over the original proposal. I have also never had the pleasure of working with a contractor (on projects over $2500) who completed a job prior to deadline. I was quite impressed that you and your team were able to do both. And Pam and I are delighted with the appearance and quality of your work. Please do not hesitate to pass my name and contact information on to anyone who might like to speak with a satisfied client. I would also be more than happy to allow your potential clients to come to my house if they would like to see the finished rooms for themselves. Thank you for your professional work on these projects and I will certainly contact you when I have a need for any home improvement work in the future.”Richard Weatherly, NC
“K-Built Construction deliver what they promise. General contractor Kevin Coggins listened well as we described our design plans. His high standards for workmanship and detail showed that he understood our vision for our remodeling project. The rooms have evolved exactly as we planned. Subcontractors under his supervision performed tasks on schedule. They had the proper equipment needed for the job and they used their time wisely. They were courteous, cleaned up, and kept disruptions to our lives to a minimum. They were proud of their finished work. We did not ever feel uncomfortable having these workers in our home. Kevin communicated easily with us. We trust his opinions and know that he is fair in his pricing. Vendors we dealt with respect him. K-Built Homes stands for integrity and craftsmanship. We could not have been more pleased with this remodeling experience.”Gene and Elizabeth Fonville, NC
“Very professional and knowledgeable. The company put no pressure on building our pool. I do intend to use them as soon as financing goes through. Loved the fact that the company is family owned and works together on the projects.”Sandy K., Durham, NC
“K-Built did an excellent job. Their work quality and customer service were both top notch and we would
definitely use them again as well as recommend them to our friends.”Maryanne R., High Point, NC
“They did a great job and completed it in time for our loan transition. Good people. Thanks”Jason O., Raleigh, NC
“Heather and Kevin were always open to questions and willing to help educate me on the pros and cons of different pool aspects. I never felt pressured to buy anything I did not need and a year ‘after the deal’ the service they provide is still of a high standard of integrity and honesty.”Jeannette A., Haw River, NC
“Heather, thank you for the great service and having our pool ready for Mother’s Day! We are really looking forward to spending time with friends and family Memorial Day around the pool.”Jim Kirk, Cedar Grove, NC
“Dear Kevin and Heather, This letter is to thank you for a job well done! What a great team the two of you make. Steve and I love our new pool. It is a beautiful pool and we are enjoying it so much. Our pool shows the quality of work that K-Built Construction and Pools provide. You both have been with us every step of this project. We feel that we have made new friends. Steve and I would gladly give you a reference for your future pool owners. Kevin, your team of contractors were outstanding! They all delivered quality workmanship. All of them were courteous and made us feel comfortable having them at our home. They all left their work area clean and ready for the next work day. Kevin, we loved your hands on approach. You were always working with or checking on every aspect of the project. Heather, special thanks for answering all of our questions.”Steve and Darlene Venable, NC
“Dear Kevin and Heather, Please accept our sincere gratitude for the excellent pool “makeover” you did for us. It is absolutely beautiful. You were so easy to work with and accommodated our efficiently and effectively. You also kept to the planned timeline (which seems to be rare in this day and time). We could not have been any more pleased with your work. You treated us with the best service possible; we’ll most definitely recomment you to anyone we come across with pool interests or needs. Fee free to use us as a reference anytime. We thank you for everything.”Mike & Rhonda Terrell, NC
